Knowledgebase : EN > Installation
   

PROBLEM: The program cannot be installed or started and the error message "Customized cultures cannot be passed by LCID, only by name." is displayed. SOLUTION: Upgrade to the latest MailStore version. In case this is not possible, change the region se...
PROBLEM: Deployment of MailStore Client or MailStore Outlook Add-in fails on recent versions of Microsoft Windows. In the Windows event log one or more of the following errors occur: Log Name: System Source: Application Management Group Policy EVEN...
PROBLEM: During the installation on a Windows Server 2003 an error message related to ' _makecert.exe_ is logged and installation is unsuccessful. SOLUTION: This problem is related to the permissions of the _MachineKeys_ folder which is a subfolder ...
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Remote Support

Please download this TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Got Premium Support?

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

International

+49 2162-5029912

Phone (USA)

800-747-2915