Knowledgebase : EN > Administration
 

Problem: MailStore Client / Outlook Add-In cannot connect to MailStore Server. Error message: The SSL/TLS certificate verification failed. The server name was enforced by group policies, but the certificate validation failed. Root Cause: If an administ...
SYMPTOM: MailStore Dashboard reports: "At least one archiving or export profile uses unencrypted connections or has the option "Accept all certificates" enabled. MailStore profiles report: "Insecure: This ... profile is using unencrypted connections or ...
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Remote Support

Please download our TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Premium Support

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

Phone:

+49 2162 50299-12

USA:

+1 800 747 2915