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PROBLEM: Searching MailStore Client or MailStore Web Access for _mydomain.com_ or _@mydomain.com_ does not return any results although emails have been received from that domain. SOLUTION: The MailStore search only returns results when searching for com...
PROBLEM: The search does not seem to search the contents of attachments. This problem could be for several reasons, the most common are listed here. CAUSE 1: Indexing the contents of file attachments slows down the archiving process and increases the ...
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Remote Support

Please download our TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Premium Support

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

Phone:

+49 2162 50299-12

USA:

+1 800 747 2915