Knowledgebase : EN > MailStore Web Access
   

Login fails in Outlook Add-In or in Web Access
ISSUE: Authentication in the MailStore Outlook add-in or Web Access fails. BACKGROUND: When authenticating to MailStore, various components play a role, e.g. the connection to the directory service, the domain membership, client settings, and more. Sinc...
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Please download our TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

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If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

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+49 2162 50299-12

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+1 800 747 2915