Knowledgebase : EN > MailStore Web Access
   

ISSUE: Authentication in the MailStore Outlook add-in or Web Access fails. BACKGROUND: When authenticating to MailStore, various components play a role, e.g. the connection to the directory service, the domain membership, client settings, and more. Sinc...
PROBLEM: When clicking on _Open in Outlook_ in MailStore Web Access, you receive an error message saying _MAPI is missing_. SOLUTION: In order to use the _Open in Outlook_ feature in MailStore Web Access, a library called "MAPI" has to be installed ...
Using an HTTP proxy in your company can cause problems with Windows authentication (single sign-on). To avoid such problems, please make sure that users can bypass the proxy while accessing MailStore Web Access. To set up a bypass of the HTTP proxy ...
PROBLEM: The web-browser is unable to connect to MailStore Web Access. Instead, an error message occurs saying something similar to "A connection with the server could not be established". SOLUTION: If you are sure that MailStore's WebAccess/Outlook...
AFFECTED: MailStore Server < 7.1 PROBLEM: Changes to the certificate settings in the MailStore Server Service Configuration are not becoming effective. Therefore old certificates may still be used unsuspectingly by MailStore Web Access / Outlook Add-in....
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