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PROBLEM 1: The service does not start and you will see the error "A Specified Logon Session Does Not Exist. It may already have been terminated." in the windows event log or MailStore debug log. PROBLEM 2: The SSL/X509 certificate cannot be selected in ...
PROBLEM: A MailStore database file residing on a network share cannot be opened. The following errors appear in the eventlog: _The Master-Database in cannot be opened. Unable to close database file MailStoreMaster.fdb _Unable to open dat...
PROBLEM: A database cannot be loaded due to the following error: "A database error has occurred. Code: 335544381. Details: Implementation limit exceeded" SOLUTION: The database has to be repaired with the included Firebird tools. No e-mails will be lost...
Should any problems accessing the MailStore Server files on the network share occur when using the startup script method, the net command must be executed manually to retrieve the underlying error message. As the MailStore Server process is executed in ...
PROBLEM: MailStore Server does not start automatically after a reboot and sometimes shuts down after running for some time. SOLUTION: There are two workarounds for this problem: WORKAROUND 1 In the Windows service manager, open the _Properties...
AFFECTED: MailStore Server < 5.0 PROBLEM: You have more than 1,000 Exchange users in your Active Directory. During Active Directory synchronization, MailStore only finds 1,000 users. SOLUTION This is a known limitation of Microsoft Active Directo...
PROBLEM: During startup you get a message that a service could not be started. The event log shows an entry that the MailStore Server service could not be started. Another log entry a few seconds later indicates that the service was started successfull...
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