Knowledgebase : EN > MailStore Server
   

PROBLEM: A MailStore database file residing on a network share cannot be opened. The following errors appear in the eventlog: _The Master-Database in cannot be opened. Unable to close database file MailStoreMaster.fdb _Unable to open dat...
PROBLEM 1: The service does not start and you will see the error "A Specified Logon Session Does Not Exist. It may already have been terminated." in the windows event log or MailStore debug log. PROBLEM 2: The SSL/X509 certificate cannot be selected in ...
Should any problems accessing the MailStore Server files on the network share occur when using the startup script method, the net command must be executed manually to retrieve the underlying error message. As the MailStore Server process is executed in ...
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Premium Support

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

Phone:

+49 2162 50299-12

USA:

+1 800 747 2915