Error message: "The profile name is not valid" after selecting Outlook profile to archive
Posted by on 14 May 2019 12:54

Problem: When selecting an Outlook profile to archive the error message "The profile name is not valid. Enter a valid profile name" appears.

Solution: Outlook profile names are read directly from the Windows Registry. Microsoft doesn't document the Registry structure for Outlook profiles. If your Outlook profile name contains special characters such as brackets, the name read from the Registry may be decoded incorrectly. The workaround for this issue is to manually enter the correct profile name instead of selecting it from the drop-down list.

Article-ID: KB20130809-1-EN (Deutsche Version)

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