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I/O error during archiving
Posted by Daniel Weuthen on 28 Nov 2012 19:39

Problem: During the archiving process, an input/output error occurs. The MailStore Server error log shows the following:

 ERROR Server Exception: I/O-Error

Solution: This error indicates a defective container file. To fix this problem, please proceed as follows:

  • Stop the MailStore Server service.
  • Search for the highest numbered .DAT-file in the current file group on your hard-disk, e.g. 88.DAT
  • Create a 0-byte file with the next higher number, e.g. 89.DAT
  • Restart the MailStore Server service
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