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Error message: Archiving not possible: not all archive stores are available or no archive store is set to "Archive Here".
Posted by Daniel Weuthen on 5 Dec 2017 17:20

Problem: During execution of the archiving process, MailStore Server reports Archiving not possible: not all archive stores are available or no archive store is set to "Archive Here".  No emails are archived.

Solution: MailStore Server cannot find an active archive store in which to archive new messages or at least one archive store is in the Disabled state. To fix this problem, please proceed as follows:

  • Open MailStore Client and log in as a user with administrative rights.
  • Click on Management > Storage > Storage Locations.
  • Make sure no archive store is in the Disabled state. Change the state of such stores to Normal or Write Protected or Detach these stores using the context menu.
  • Make sure that one archive store is in the Archive Here state. Use the context menu to change the state of one existing archive store to Archive Here or create a new archive store and set its state to Archive Here.
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