Knowledgebase
MailStore Server Service fails to start during system startup
Posted by Daniel Weuthen on 29 Nov 2012 11:20

Problem: During startup you get a message that a service could not be started. The event log shows an entry that the MailStore Server service could not be started. Another log entry a few seconds later indicates that the service was started successfully. How can the error message be suppressed?

Solution: To work around this problem, create a dependency to the LanmanServer service. Please proceed as follows:

  • Start the Registry Editor regedit.exe.
  • Locate and click on the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MailStoreServer
  • Search for DependOnService
  • Double-click on DependOnService and add LanmanServer as value
  • Click on OK
  • Close the Registry Editor
  • Restart your server
(3 vote(s))
Helpful
Not helpful

Navigation
Remote Support

Please download this TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Got Premium Support?

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

International

+49 2162-5029912

Phone (USA)

800-747-2915