MailStore SPE: How to detect failed license-reporting?
Posted by Michael Pelzer on 23 Jan 2023 11:20

How to detect failed license reporting?

Option 1:
In the SPE Management Console you will receive the following message if the reporting was not successful for more than three days in a row:

Option 2:

If the email settings (SMTP Settings) are configured in the SPE, you will receive the following email:

If you have not configured the email settings, you will receive the following warning in the dashboard:

To configure the email settings, please use our SPE help article:

Option 3:
You can use the API-Request "GetServiceStatus" to automatically receive this information, for example to use in your Monitoring Solution:

Which requirements need to be met in order to carry out successful license reporting?

- Make "" accessible via HTTPS for the user: <Local System> of the MailStore SPE Management Server.

To do this, please use our SPE help article:
for the Single Server Mode:
for the Multi Server Mode:

- Furthermore, the correct time and timezone need to be configured for the MailStore SPE management server.

Article-ID: KB20210204-0-EN (Deutsche Version)

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