Knowledgebase
Error message "User not found" while creating new archiving profile
Posted by Daniel Weuthen on 28 Nov 2012 19:34

Affected: MailStore Server 6

Problem: After finishing the set up of a new archiving profile the error User not found occurs.

Solution: Please use only lower case character in your user name for logging into MailStore Server.

(2 vote(s))
Helpful
Not helpful

Navigation
Remote Support

Please download this TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Got Premium Support?

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

International

+49 2162-5029912

Phone (USA)

800-747-2915