Knowledgebase
MailStore Server is converting some special characters inside foldernames to an underscore during an export
Posted by Michael Pelzer on 14 May 2019 13:45

Symptom:

MailStore Server is converting some special characters inside foldernames to an underscore during an export
e.g. the foldername: foldernamepart1/foldernamepart2 will be converted to the foldername: foldernamepart1_foldernamepart2

The special characters which are converted into the underscore are:

"   <   >   |   :   \   /

Background:

MailStore is using characters which are allowed by Microsoft filename convention when saving data.

Illegal characters must be converted to legal ones before saving the data.




Article-ID: KB20171129-0-EN (Deutsche Version)

(1 vote(s))
Helpful
Not helpful

Navigation
Remote Support

Please download our TeamViewer client in order to allow the MailStore support team a one-time only access to your system.

Premium Support

If your MailStore Server license includes Premium Support or you are using the MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

Phone:

+49 2162 50299-12

USA:

+1 800 747 2915