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Error message: "Unable to integrate MailStore Server"
Posted by Daniel Weuthen on 28 Nov 2012 19:58

Problem: Accessing the archive with MailStore Outlook Add-in raises an error message after a few seconds, which says "Unable to integrate MailStore Server".

Solution: Executing scripts fails due to changes made to the security settings of the Internet Explorer. Please proceed as follows:

  • Close Outlook.
  • Open Internet Explorer.
  • In the Tools menu click on Internet Options.
  • Switch to the Security tab.
  • Select the security zone where your MailStore Server resides. In most cases this is "Local intranet".
  • Click on "Custom level...".
  • Under the Scripting section enable the Active scripting option.
  • Close Internet Explorer
  • Start Outlook

The MailStore Outlook Add-in should be able to connect successfully to your MailStore Server now.

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