E-mails exported into the filesystem do not have a descriptive name
Posted by on 14 May 2019 17:19

Problem: E-mails exported into the filesystem as EML or MSG files do not have a descriptive expression but only an internal ID as a name, therefore their content cannot be deduced from the filenames.

Solution: Export or move the e-mails in a directory which is indexed by Windows Search. You can then enable additional columns in Windows Explorer like BCC addresses, BCC names, CC addresses, CC names, From addresses, From names, Date Sent, Date received, To addresses, To names and Subject to identify the e-mail message.

User folders are indexed by Windows Search by default.

On the computers where Lync/Skype for Business is installed, indexing of MSG files might not work and e-mails should be exported in EML format then.

Article-ID: KB20160225-0-EN (Deutsche Version)

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