Support Center

MailStore Server

Regardless of whether you are testing MailStore Server or already an existing customer: If you need technical support or a good advise for the best archiving strategy, our technical support team is already expecting you.

Tip:
We recommend "Submit a Ticket" in order to achieve fastest response from our support team.

Submit a Ticket Phone
+49-(0)2162-5029912 or
1-800-747-2915 (US)
Email
support@mailstore.com

MailStore Service Provider Edition

As either a service provider or an organization with a private cloud and technical issues or questions related to the MailStore Service Provider Edition: Our technical support team is already expecting you.

Tip:
We recommend "Submit a Ticket" in order to achieve fastest response from our support team.

Submit a Ticket Phone
+49-(0)2162-5029912 or
1-800-747-2915 (US)
Email
support@mailstore.com
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Remote Support

Please download TeamViewer in order to permit the MailStore support team a one-time only access to your system.

Got Premium Support?

If your MailStore Server license includes Premium Support or your are using MailStore Service Provider Edition, you are entitled to get in touch with our support team directly via phone.

International

+49 2162-5029912

Phone (USA)

800-747-2915